RD Service Not Ready Issue → HDFC BC Portal

RD Service Not Ready Issue → HDFC BC Portal 

Resolution:

Please make sure that you are not having Digipay and HDFC BC on the same server.

https://cdn.shopify.com/s/files/1/2363/5731/files/Windows_RD_Service_V2.0.1.34_HTTP.zip?415

Step 1: Remove the Biometric Fingerprint sensor first from laptop

Step 2: Uninstall Morpho driver and software from Control Panel

Step 3: Delete all the folders in C:\Morpho C:\MORPHORDLOG and C:\MorphoRdServiceL0Soft 

Step 4 :  Go to https://rdserviceonline.com/  Click on Downloads→ Windows

Step5: Extract the zip file and install Morpho software

Step6: Edit the file C:\MorphoRdServiceL0Soft\ConfigSettings.ini and change the below file to 0 (Zero)

Step 7: Restart the server 

Step 8: Install Mozilla firefox and browse https://127.0.0.1:11100/ 

If the below error comes then you need to look at config settings and whether it is updated properly.

Step 9: If the exception comes and then add as an exception and close the browser, restart the computer. Click the URL https://127.0.0.1:11100/ on Mozilla Firefox and make sure you are getting the below screen

The above screen ensures that your application will run smoothly.

Step 10: Connect Fingerprint device and use Mozilla browser and login HDFC BC link

Step 11:  Enter CSC ID and OTP and login, carry out the transaction as usual.

Step 12: RD Service issue would be resolved.

Points to Note: 

• Only Mozilla Firefox is better compatible 
• Digipay and HDFC will not work together on the same computer
• OS should be updated and should not be corrupted
• RD Service should be verified and validity should be there for fingerprint device
• The service should be running successfully.

Even if that does not help You can comment and will try to assist as and when time permits